I was at Prestige 4 Level 54 now back to level 1

Advanced Warfare PlayStation 4

I was at prestige 4 level 54 playing Weekend Warfare Daybreak 24/7 and close to level 55 but got reset back to level 1 still at Prestige 4 also kept all unlock guns that are in my classes. All perks and guns reset back to level one. Restated game, played a game, turned off and back on still level. Why? What happen? Thank you.

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Registered: ‎18-01-2018